Cecil from Indiana called us with a question that many people have. He was an apartment dweller who wanted to buy his first home and he was saving up for a down payment. Unfortunately, as many people do, he had a large credit card balance that he was slowly paying down while at the same time he was trying to increase his savings account.
I got drafted by my 11-year old grandson to act as chaperone on a camping trip last summer for his baseball team. The little scam artist got me with the old, “Papaw, I can’t go unless you do! Pleassse.” Turns out that’s how all of the prepubescent delinquents conned all of us grey beards…they guilt-tripped us. My daughter thought it was hilarious.
Far too many borrowers have experienced unwelcome surprises, bad practices, sloppy recordkeeping and getting the old runaround when applying for a mortgage. We hear stories every day from customers who were on the verge of giving up because another lender was insensitive to their needs, unresponsive or had them constantly jumping through hoops.
We had a very interesting caller right before the New Year. This wonderfully vivacious, 68-year young girl was inquiring about the best way to use her home equity to pay college tuition…for her. Aggie told our Loan Advisor, “I was married for 32 years, been widowed for 5, and I’ve always wanted to finish school and get my degree.”