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Employee Insight: Bobby Stines

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Employee Insight: Bobby Stines

Hi my name is Bobby Stines, Director of Lending at Royal United Mortgage LLC in the Schaumburg branch. I’ve been with Royal United Mortgage LLC since March 2011.  What I want to talk to you about today is customer experience.

One of the things that you will value is working with an experienced, licensed advisor, that’s truly going to take a genuine interest in what you’re looking to accomplish. Once you speak to that Advisor, they’re going to put together several loan options that are customized around what exactly you’re looking to do. When you and your Advisor collaborate on the option that makes the most sense, then we’re going to get you to the finish line within ten to fifteen business days.

The great part with working with Royal United Mortgage LLC is that your Advisor is going to call you at least every other day to give you an update on your file and to keep you in the loop of the process. This is one of the ways we are going to keep you completely satisfied with Royal United Mortgage LLC. I want to thank you for listening to this and also I look forward to earning your business.

 

Written by: Bobby Stines, Director of Lending at Royal United Mortgage LLC
Published: 9/30/15

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