The Butcher, Baker and Mortgage-Maker

June 08, 2014 by Royal United

After refinancing Teresa’s home she told her Loan Advisor, “I have to admit I was a little nervous about calling you. It’s been 12 years since we bought our home and what little I remember about mortgages would fit under a fingernail.  I was intimidated because I thought I wouldn’t understand!”

We hear that a lot.

…use our anonymous, no-obligation loan calculator and see what you can save…

But it’s not just the mortgage industry! When I’m at the doctor’s office I always think they are speaking to me in Klingon. And buying a new car…whew! What’s acompression ratio, driver-state sensor or   evaporative control canister filter? And why do I care?

I wanted to have a permanent outdoor grill installed so I spoke with a mason. He chatted about rowlock headers, stretchers, bed joints and throwing mortar. I understood mortar – the rest…not so much.

My point?

All professions have special skills and unique terminology. Doctors, salespeople, masons, butchers, bakers and candlestick makers – all have their own languages and the ability to make others uncomfortable when they speak in their foreign tongue.

The mortgage industry is no different. What is different is that Royal United Mortgage LLC Advisors will talk to you in your language. While others seem to enjoy befuddling their customers with techno-speak and self-serving linguistics, we have over a thousand customers who have attested to our plain-speak style of talking to the customer and not talking down to them.

…see what real people like you have to say about real people like us…

Our employees have this crazy idea that they are real people just like their customers. Oh sure, they are highly trained in all aspects of mortgage lending, but this just makes them capable of helping you with your lending needs – it doesn’t make them better than you; and this attitude comes across to every person they touch.

So set aside your fears and concerns about talking to some faceless automaton and give us a call today. We will be glad to hear from you and you will be glad you called.

Or as Teresa stated, “Not only did I save a lot of money, I understand everything you said and it was like talking to a friend.”

That’s usually the result when real people talk to real people.

Have a great day.

Royal United Mortgage LLC offers a full array of lending solutions.  Home Mortgages, Refinances, Home Equity Loans or Reverse Mortgages (HECM), are all part of our financial solutions and we look forward to working with you to find the best one that will meet your short-term needs and achieve your long-term goals.

To see how simple it can be, check out our video.

Looking for more information?

Simply reach out and we can help.