Thank you, Royal United and associates, for making this refinancing process smooth and painless.  Patrick Hourguettes, in my opinion, went above and beyond the call in customer service which makes me a very satisfied (and impressed) customer.  When I met with the closer, I praised and rated Royal United Mortgage LLC as a superior company and Patrick as an outstanding representative.  Other companies I contacted didn’t get back to me as quickly or efficiently as Patrick.  Even my previous lender didn’t take the “bull by the horns” and help. Closing a week ahead of the predicted date made me extremely happy.