I want to thank Annie Patterson for going above and beyond to make our house buying a great experience. She took the time to answer all our questions, even though they where simple ones. She made us feel like we have known her for many years! Thank you, Annie, I was very lucky to get you to work with us! The whole process went through with blazing speed! The whole process took 2 weeks!! If you have a choice ask for Annie Patterson! Again Thank you, Annie!!!
— Dale Z., Neillsville, WI
Professional Home Refinance
Kelsey Hulecki was truly a blessing. She assisted me throughout my refinance process. Kelsey was always available to answer my questions regardless of the time of day. She is a true professional and I would highly recommend her to my friends and family.
— Porfelia W., Chesapeake, VA
I was very pleased with my experience with Royal United Mortgage. They were personable and understood what I needed out of the process. The reason I chose Royal United over 2 other mortgage groups was that they gave me 3 options to chose from. This saved a lot of time because I knew at the beginning what was available and it made my decision less of a hassle. The process is very quick; I had my money 2 business days after closing.
— Phyllis C., Goldsboro, NC
Very Easy Process
Our Loan Advisor, Jesse Brownfield, was outstanding!! He made the home loan process very easy and enjoyable. He communicated with us daily on where we were in the loan process. He worked efficiently to get the loan closed in a timely manner. Also, Jesse was very genuine and personable. I can tell he likes what he does and enjoys helping those he serves. I couldn’t have asked for a better experience.
— Krysten F., Rock Hill, SC
Absolute Pleasure to Work With
I highly recommend Chad Pelle with Royal United Mortgage! Chad was an absolute pleasure to work with. He was always professional, friendly, and available. He explained the loan process very clearly and was in touch with us every step of the way.
— Lisa C., Piney River, VA
Tricky Home Refinance
Rachel Nahrwold was excellent at managing the tricky details of home refinancing in Texas. We had a tight schedule and firm deadline on when the payout had to be available. Rachel made calls and all the preparatory work to guarantee that the payout would be available when needed. Her efforts were greatly appreciated!
— Colotte D., Pflugerville, TX
I was mired in an adjustable rate mortgage for years before recently being connected with Jordan Walther of Royal United Mortgage. Jordan was very informative, patient, professional, and helpful with me and my wife throughout the refinance process. I consider myself very fortunate to have run across Jordan, and I am very pleased with the results of my refinance. I have a fixed rate mortgage I am comfortable with, and the cash back I received allowed me to eliminate my debt and pay off my son’s student loan so he can begin his post-college career debt free. Thank you, Jordan and Royal United Mortgage!
— John M., Desoto, TX
Richard Schiller was the best loan advisor. He was very knowledgeable, and he made the whole loan process very simple. He was very personable and it was a pleasure to do business with him and royal united mortgage. Overall, we had an awesome experience!
— Scott, Belton, SC
Richard Schiller was very patient and professional helping with my refinance, Richard is definitely an asset to your company.
Carmelo – Lake Mary, FL
We decided to do a cash-out refinance and I contacted a local bank. I waited a week with no return call. In the meantime, I received a call from Kaley and told her I was working with a local bank and asked her to call me back in a week if I hadn’t heard from them. After another week went by, Kaley called me back I decided to put in my application with her. After talking with Kaley getting all my paperwork together, Drew Colello called me within the hour as Kaley said he would. Drew was the loan officer that I worked with during our refinance process. He was very knowledgeable about this company and took his time explaining every step of the way. The whole experience started Oct. 2nd, 2018. We had our closing today Oct. 16th, 2018. After our closing Drew called to ask how everything went. That alone gave me a smile on my face. A big shoutout to Kaley, Drew, Dustin, and Bobby. You made our refinance experience wonderful. P.S. After 2 weeks, I’m still waiting for the big bank to let me know if I have been denied or they want our business. Thank you Royal United.