Jordan Keeter is THE person you want working for you when doing a refinance, he makes sure you know every detail in the whole process. He will keep you updated with the status and IF there are any issues he makes them seem like they don’t even exist. Very happy he was working for me through the refinance of my home! THANK YOU for the great customer service you provided Jordan!!!!!
I Would Highly Recommend Them to Anyone
My partner and I had a line of credit with a high variable rate and we wanted a low fixed rate. We did a lot of research and found that Royal United Mortgage had a great reputation so we decided to check them out and we are very happy that we did. Everyone associated with Royal United Mortgage was fantastic. Lucy Maccarellie was our loan originator and I found her to be very knowledgeable about what we were looking for and helped us threw out the entire process. Chad Buttram who was the loan processor was also very great to work with. I would highly recommend them to anyone who is looking to refinance their home.
— Jim A.
Professional and Customer Service Oriented
I can’t say enough about Royal United Mortgage and Mr. Nathan Haney. To put it into one word, Professionalism. They were professional, and customer service oriented from start to finish. Nathan and his people were on top of everything and kept me informed all the time. You could tell that they cared about their Clients by keeping them informed all of the time on how things were going. They saved me money and made me comfortable during the whole process. They explained everything that was going on with my loan so I felt sure they were the ones to work with. Nathan was always their making sure I knew he was watching out for me. Nathan also took the time to go over my credit and what I could do to make it better. I will never go to anyone else for a mortgage. They are A1 in my book and I will be telling my friends about them. As I said before, Nathan Haney and his company are great people to work with.