My partner and I had a line of credit with a high variable rate and we wanted a low fixed rate. We did a lot of research and found that Royal United Mortgage had a great reputation so we decided to check them out and we are very happy that we did. Everyone associated with Royal United Mortgage was fantastic. Lucy Maccarellie was our loan originator and I found her to be very knowledgeable about what we were looking for and helped us threw out the entire process. Chad Buttram who was the loan processor was also very great to work with. I would highly recommend them to anyone who is looking to refinance their home.
— Jim A.
Professional and Customer Service Oriented
I can’t say enough about Royal United Mortgage and Mr. Nathan Haney. To put it into one word, Professionalism. They were professional, and customer service oriented from start to finish. Nathan and his people were on top of everything and kept me informed all the time. You could tell that they cared about their Clients by keeping them informed all of the time on how things were going. They saved me money and made me comfortable during the whole process. They explained everything that was going on with my loan so I felt sure they were the ones to work with. Nathan was always their making sure I knew he was watching out for me. Nathan also took the time to go over my credit and what I could do to make it better. I will never go to anyone else for a mortgage. They are A1 in my book and I will be telling my friends about them. As I said before, Nathan Haney and his company are great people to work with.
— Anthony P.
Went Above and Beyond
I want to thank Annie Patterson for going above and beyond to make our house buying a great experience. She took the time to answer all our questions, even though they where simple ones. She made us feel like we have known her for many years! Thank you, Annie, I was very lucky to get you to work with us! The whole process went through with blazing speed! The whole process took 2 weeks!! If you have a choice ask for Annie Patterson! Again Thank you, Annie!!!
— Dale Z., Neillsville, WI
Professional Home Refinance
Kelsey Hulecki was truly a blessing. She assisted me throughout my refinance process. Kelsey was always available to answer my questions regardless of the time of day. She is a true professional and I would highly recommend her to my friends and family.
— Porfelia W., Chesapeake, VA
I was very pleased with my experience with Royal United Mortgage. They were personable and understood what I needed out of the process. The reason I chose Royal United over 2 other mortgage groups was that they gave me 3 options to chose from. This saved a lot of time because I knew at the beginning what was available and it made my decision less of a hassle. The process is very quick; I had my money 2 business days after closing.
— Phyllis C., Goldsboro, NC
Very Easy Process
Our Loan Advisor, Jesse Brownfield, was outstanding!! He made the home loan process very easy and enjoyable. He communicated with us daily on where we were in the loan process. He worked efficiently to get the loan closed in a timely manner. Also, Jesse was very genuine and personable. I can tell he likes what he does and enjoys helping those he serves. I couldn’t have asked for a better experience.
— Krysten F., Rock Hill, SC
Absolute Pleasure to Work With
I highly recommend Chad Pelle with Royal United Mortgage! Chad was an absolute pleasure to work with. He was always professional, friendly, and available. He explained the loan process very clearly and was in touch with us every step of the way.
— Lisa C., Piney River, VA
Tricky Home Refinance
Rachel Nahrwold was excellent at managing the tricky details of home refinancing in Texas. We had a tight schedule and firm deadline on when the payout had to be available. Rachel made calls and all the preparatory work to guarantee that the payout would be available when needed. Her efforts were greatly appreciated!
— Colotte D., Pflugerville, TX
I was mired in an adjustable rate mortgage for years before recently being connected with Jordan Walther of Royal United Mortgage. Jordan was very informative, patient, professional, and helpful with me and my wife throughout the refinance process. I consider myself very fortunate to have run across Jordan, and I am very pleased with the results of my refinance. I have a fixed rate mortgage I am comfortable with, and the cash back I received allowed me to eliminate my debt and pay off my son’s student loan so he can begin his post-college career debt free. Thank you, Jordan and Royal United Mortgage!
— John M., Desoto, TX
Richard Schiller was the best loan advisor. He was very knowledgeable, and he made the whole loan process very simple. He was very personable and it was a pleasure to do business with him and royal united mortgage. Overall, we had an awesome experience!